Data Privacy Policy
Information on the collection of personal data and contact details of the person responsible
We are pleased that you visit our website and thank you for your interest. In the following we inform you about the handling of your personal data when using our website. Personal data are all data with which you can be personally identified. The person responsible for the data processing on this website in the sense of the basic Data Protection Regulation (DSGVO) is:Renzo's 2-Rad Shop, Jürgen Doberenz, Ahornstr. 6, 82296 Schöngeising, Germany
Phone: +49 176 87902313
info@moto-renzo.de
The person responsible for processing personal data is the natural or legal entity who, alone or together with others, decides on the purposes and means of processing personal data.
This website uses SSL or TLS encryption for security reasons and for the protection of the transfer of personal data and other confidential content (e.g. orders or inquiries to the person responsible). You can see an encrypted connection on the string "https://" and the lock icon in your browser line.
In the mere informational use of our website, i.e. if you do not register or otherwise provide us with information, we only collect data that your browser transmits to our server (so-called "server LogFiles"). When you visit our website, we collect the following information, which is technically necessary for us to display the website:
- Browser type and version
- Operating system used
- Source /Reference from which you reached the page
- Website you visit
- Date and time of your access
- Your Internet Protocol (IP) address
Processing is carried out in accordance with article 6 (1) lit. F DSGVO on the basis of our legitimate interest in improving the stability and functionality of our website. A transfer or other use of the data does not take place. However, we reserve the right to check the server logfiles retrospectively, should give specific indications of illegal use.
Cookies
In order to make the visit to our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your device and enable us or our partner companies (third party cookies) to recognize your browser the next time you visit (persistent cookies). If cookies are set, they collect and process specific user information, such as browser and location data and IP address values, on an individual scale. Persistent cookies are automatically deleted after a specified period of time, which can vary depending on the cookie. In some cases, cookies are used to simplify the ordering process by storing settings (e.g. memorizing the contents of a virtual shopping basket for a later visit to the website). As far as personal data are processed by individual cookies implemented by us, the processing is carried out in accordance with article 6 (1) lit. (b) DSGVO either for the execution of the contract or in accordance with article 6 (1). F DSGVO to safeguard our legitimate interests in the best possible functionality of the website as well as a customer-friendly and effective design of the site visit. We may cooperate with advertising partners who help us to make our internet offer more interesting for you. For this purpose, when you visit our website, cookies from partner companies are also stored on your hard drive (third-party cookies). If we cooperate with designated advertising partners, you will be informed individually and separately about the use of such cookies and the amount of information collected within the following paragraphs. Please note that you can set your browser to be informed about the setting of cookies and to decide on their acceptance individually or to exclude the acceptance of cookies for certain cases or in general. Each browser is different in the way it manages the cookie settings. This is described in the Help menu of each browser, which tells you how to change your cookie settings. You can prevent cookies from being installed by adjusting the settings on your browser software accordingly. You should be aware, however, that by doing so you may not be able to make full use of all the functions of our website.
Purpose of Registering
We offer you the opportunity to sign up for our website. The information entered when signing up, as shown in the registration form
[Gender, Firstname, Lastname, Email address, Company name, vat No., Street/No., Postcode/ZIP / Town, Country, Phone number]
is collected and stored solely for use by our website. When signing up for our website, we also store your IP address and the date and time you registered. This serves to protect us in the event a third party improperly and without your knowledge makes use of your data to sign up for our site. None of this information is transferred to third parties. Nor is any of this information matched to any information that may be collected by other components of our website.
Contacting Us
In the context of contacting us (e.g. by contact form or e-mail) personal data are collected which are these, you can see from the contact form. This data is stored and used solely for the purpose of answering your question or for contacting and related technical administration. The legal basis for the processing of the data is our legitimate interest in answering your question in accordance with article 6 (1) lit. F DSGVO. If its contact is aimed at concluding a contract, additional legal basis for processing is Article 6 (1) lit. (b) DSGVO. Your data will be deleted after the final processing of your request, this is the case if it is clear from the circumstances that the facts in question are conclusively clarified and that there are no legal retention obligations.
Posting Comments
On our website we offer you the opportunity to post comments about individual articles. For this purpose, the IP address of the user/internet connection subscriber is stored. This information is stored for our security in the event the author through his/her comments infringes against third party rights and/or unlawful content is entered. Consequently, we have a direct interest in the author’s stored data, particularly since we may be potentially liable for such violations. No data is transferred to third parties. Nor is any of this information matched to any information that may be collected by other components of our website.
Use of reCAPTCHA
In order to protect input forms on our site, we use the “reCAPTCHA” service of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereinafter "Google." By means of this service it can be distinguished whether the corresponding input is of human origin or is created improperly by automated machine processing.
To our knowledge, the referrer URL, the IP address, the behaviour of the website visitors, information about the operating system, browser and length of stay, cookies, display instructions and scripts, user input behaviour and mouse movements in the “reCAPTCHA” checkbox are conveyed to “Google.”
Google uses the information obtained, among other things, to digitize books and other printed matter as well as to optimize services such as Google Street View and Google Maps (e.g. house number and street name recognition).
The IP address provided as part of “reCAPTCHA” is not merged with other data from Google unless you are logged into your Google Account at the time the "reCAPTCHA" plug-in is used. If you want to prevent this transmission and storage of data by “Google” about you and your behaviour on our website, you must log out of “Google” before you visit our site or before using the reCAPTCHA plug-in.
The use of the “reCAPTCHA” service is according to the Google Terms of Use:
https://www.google.com/intl/de/policies/privacy/.
Use of Facebook components
Our website employs components provided by facebook.com. Facebook is a service of Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA.
Each time our website receives an access request equipped with a Facebook component, the component prompts your browser to download an image of this Facebook component. Through this process, Facebook is informed precisely which page of our website is being visited.
When you access our site while logged into Facebook, Facebook uses information gathered by this component to identify the precise page you are viewing and associates this information to your personal account on Facebook. Whenever you click on the “Like“ button, for example, or enter a comment, this information is transmitted to your personal account on Facebook and stored there. In addition, Facebook is informed of your visit to our website. This occurs regardless of whether you click on a component or not.
If you wish to prevent the transfer to and storage of data by Facebook about you and your interaction with our website, you must first log out of Facebook before visiting our website. The data protection policies of Facebook provide additional information, in particular about the collection and use of data by Facebook, your rights in this regard as well as the options available to you for protecting your privacy: https://de-de.facebook.com/about/privacy/
You can find an overview of Facebook plugins at https://developers.facebook.com/docs/plugins/
Use of Twitter recommendation components
Our website employs components provided by Twitter. Twitter is a service of Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA.
You may change your data privacy settings in your account settings, at https://twitter.com/account/settings.
Use of Google-Adwords
For purposes of promotion, our website also employs the Google ad tool "Google-Adwords". As part of this, our website employs the analysis service "Conversion-Tracking" from Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereinafter referred to as “Google“. If you access our site by way of a Google ad, a cookie is placed on your computer. Cookies are small text files that your internet browser downloads and stores to your computer. These so-called "conversion cookies" cease to be active after 30 days and are not used to identify you personally. If you visit certain pages of our website while the cookie is still active, we and Google know that you, as user, have clicked on ads placed on Google and were redirected to our site. Google uses the information obtained through "conversion cookies" to compile statistics for our website. These statistics tell us the total number of users who have clicked on our ad as well as which pages of our site were then accessed by each user. However, neither we nor other advertisers who use "Google-Adwords" receive any kind of information that can be used to personally identify users. You can prevent the installation of "conversion cookies" by making the appropriate change to your browser settings, for example by setting your browser so that the automatic placement of cookies is deactivated or by blocking cookies from the domain "googleadservices.com“.
https://services.google.com/sitestats/de.html
Data processing for order processing
To process your order we cooperate with the following service providers, who support us in whole or in part in the execution of closed contracts. Certain personal data are transmitted to these service providers in accordance with the following information. The personal data collected by us will be passed on to the transport company responsible for the delivery, as far as this is necessary for the delivery of the goods. We will pass on your payment data to the authorized credit institution as part of the payment processing, if this is necessary for the payment processing. If payment service providers are used, we will inform you explicitly. The legal basis for the transmission of the data is Article 6 (1) lit. (b) DSGVO.
Using PayPal as a payment method
Payment is made via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter: "PayPal") using the PayPal payment method provided or selected by the customer. Customers are forwarded directly to PayPal at the end of the ordering process. For customers who have a PayPal account, the following PayPal terms of use apply: www.paypal.com/de/webapps/mpp/ua/useragreement-full. If customers use PayPal's services without having a PayPal account, the following terms of use apply: www.paypal.com/de/webapps/mpp/ua/privacywax-full. Overview of all conditions: www.paypal.com/de/webapps/mpp/ua/legalhub-full.
- PayPal "Installment Payment" - Prerequisite for an installment payment via PayPal is a successful check of the address and the creditworthiness of the customer by PayPal. The seller assigns his payment claim against the customer to PayPal. A debt-discharging payment can only be made to PayPal in accordance with the PayPal conditions.
- PayPal "Checkout" - Here the seller can use third-party payment service providers for the purpose of payment processing. The following information applies to PayPal or the respective third-party payment service providers (collectively referred to as "checkout payment service providers"). The conditions of the checkout payment service provider communicated to the customer apply. If the seller offers a purchase on account or payment in installments via the checkout payment service provider, the seller reserves the right that a prerequisite for the payment method is a successful check of the address and creditworthiness of the customer by the checkout payment service provider. The seller assigns the payment to the checkout payment processor. A debt-discharging payment can only be made to the checkout payment service provider in accordance with the conditions and the selected or specified payment term of the checkout payment service provider. In the case of a payment using a SEPA direct debit mandate, the customer must issue the checkout payment service provider with a SEPA direct debit mandate. With the issuance of the SEPA direct debit mandate, the checkout payment service provider is authorized to initiate the payment process, which automatically debits the customer's bank account. The customer will be informed when his bank account will be debited (so-called "pre-notification"). If, while completing your order, you decide to use PayPal as an online payment service, your contact details will be sent to PayPal during the order process. PayPal is a service from PayPal (Europe) S.à.rl & Cie. SCA, 22-24 Boulevard Royal, L-2449 Luxembourg. PayPal assumes the function of an online payment service and trustee, and offers buyer protection services.
Rights of the person concerned
The applicable data Protection Law grants you comprehensive rights (information and intervention rights) to the person responsible regarding the processing of your personal data, which we inform you about below:
Right of information in accordance with article 15 DSGVO: You have in particular the right to information about your personal data processed by us, the processing purposes, the categories of processed personal data, the recipients or categories of recipients, To which your data has been or will be disclosed, the planned storage duration, or the criteria for determining the storage duration, the existence of a right to rectification, deletion, limitation of processing, opposition to processing, Complaint to a supervisory authority, the origin of your data, if it has not been collected by us, the existence of an automated decision-making process, including profiling and, where appropriate, meaningful information about the logic involved and the the scope and the intended effects of such processing, as well as their right to information, which guarantees pursuant to article 46 DSGVO in the event of the forwarding of their data to third countries.
Right to rectification in accordance with article 16 DSGVO: You have the right to rectify any incorrect data and/or completion of your incomplete data which we have stored.
Right to delete pursuant to article 17 DSGVO: You have the right to request the deletion of your personal data if the conditions of article 17 (1) DSGVO are met. However, this right does not exist in particular where processing is required to exercise the right to freedom of expression and information, to fulfil a legal obligation, for reasons of public interest or to assert, exercise or Defence of legal claims is required.
Right to restrict the processing in accordance with article 18 DSGVO: You have the right to request the restriction of the processing of your personal data as long as the correctness of your data is verified by you if you have deleted your data for disallowed data processing and instead require the processing of your data, if you need your data for the assertion, exercise or defence of legal claims, after we no longer use this data after the purpose is reached or if they have appealed for reasons of their particular situation, as long as it is not yet established whether our legitimate reasons outweigh.
Right to information in accordance with article 19 DSGVO: If you have exercised the right to rectify, delete or restrict the processing to the person responsible, it shall be obliged to notify all beneficiaries to whom the personal data relating to them have been disclosed to notify this correction or deletion of the data or limitation of processing, unless this proves to be impossible or involves a disproportionate effort. You have the right to be informed about these recipients.
Right to data transferability in accordance with article 20 DSGVO: You have the right to receive your personal data, which you have provided us, in a structured, common and machine-read format, or to send the transfer to another person responsible to the extent technically feasible.
Right to revoke the consent granted pursuant to article 7 (3) DSGVO: You have the right to revoke a once-given consent to the processing of data at any time with effect for the future. In the event of revocation, we will immediately delete the data concerned, unless further processing can be based on a legal basis for unconditional processing. The revocation of the consent does not affect the legality of the processing due to the consent until the revocation.
Right to appeal pursuant to article 77 DSGVO: If you believe that the processing of personal data relating to you violates the DSGVO, you have the right, without prejudice to any other administrative or judicial remedy, to a complaint to a supervisory authority, in particular in the Member State of their place of stay, their workplace or the place of the alleged infringement.
Right to Object
If we process your personal data in the context of a balancing of interests based on our predominantly legitimate interest, you have the right at any time, for reasons arising from your particular situation, to violate this processing appeal with effect for the future. If you make use of your right to object, we will terminate the processing of the data concerned. However, further processing is reserved if we can prove compelling reasons for the processing that outweigh your interests, fundamental rights and fundamental freedoms, or if the processing of the assertion, exercise or defence of legal claims.
If your personal data are processed by us in order to run direct advertising, you have the right to object at any time to the processing of your personal data for the purpose of such advertising. You can exercise the opposition as described above. If you make use of your right to object, we will terminate the processing of the data concerned for direct advertising purposes.
Duration of storage of personal data
The duration of the storage of personal data is measured according to the respective legal retention period (e.g. trade and tax-related retention periods). At the end of the period, the relevant data are routinely deleted, unless they are no longer necessary for the performance of the contract or the initiation of the contract and/or on our part there is no legitimate interest in the further storage.